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CRICOS CODE: 112631D
CHC33021 Certificate III in Individual Support
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CHC33021
Course overview

This is Certificate III in Individual Support which enables you to be qualified as a ...

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Assessment Methodology

Assessment methods used for this qualification are varied and will provide a range of ways for individuals to demonstrate that they have met the required outcomes. Assessment methods may include:
· Written questions
· Projects/Case Study
· Presentations
· Report writing
· Role plays/observations
· Workplace Project
· Workplace Observations
· Supervisor Report
· Work placement
At the beginning of each unit, your trainer and assessor will outline the assessment tasks that must be completed

CHC33021

Certificate III in Individual Support

Qualification CRICOS Code: 112631D

Qualification Status: Current

AQF Level: 3

Mode of Delivery: Face-to-face (Classroom based)

Total Core Units: 9

Total Electives Units: 6

Placement: To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Location of course: Level 3, 123 Lonsdale Street, Melbourne VIC 3000

Total Course Duration: 26 weeks, including 22 study weeks and 4 weeks of holidays.

Total Course Fee: AUD 12,000

Tuition Fee: AUD 10,000

Material Fee: AUD 1,750

Application Fee: AUD 250 (Non-refundable)

Support illustration

Entry Requirements

There is no pre-requisites or specific entry requirement for this qualification. This course is available to all international students and Penfold College requires that students are able to provide evidence that they:

· Have demonstrated an IELTS level at a score of at least 6.0 or equivalent or demonstration of successful completion of at least General English at Advanced level or English for Academic Purposes at Advanced level.
· Successfully meets the requirements and satisfies the criteria of Genuine Student Test.
· Must have sound digital literacy and access to working internet and access to working PC or laptop with a configuration suitable to meet study requirements. Please seek your trainer/assessor assistance in this regard.
· Have a suitable level of language, literacy and numeracy to complete course requirements with or without additional support that the Penfold College is able to provide.
· Are at least at age of 18 on the date of course commencement.
· Have successfully completed Australian year 12 or equivalent or must be of matured age with sufficient LLN skills (tested prior to the course enrolment) to be able to perform the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments and/or willing to take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery
· Student must obtain a valid AFP National Police Check certificate with no criminal records reported/recorded prior to the commencement of practical placement. These documents are to be obtained by students at their own cost.

Please Note:

1. All the students commencing this course are required to complete the LLN test on the orientation day to assist the Penfold College to identify student’s needs for additional support during their study with the Penfold College.
2. If the student is opting ELICOS packaged with any vocational course, the student is required to demonstrate IELTS of 5.0 or equivalent.

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Pathways

Once students have successfully completed CHC33021 Certificate III in Individual Support, the further study pathways available to students who undertake this qualification include:
· CHC43015 Certificate IV in Ageing Support
· CHC43121 Certificate IV in Disability Support
· CHC42021 Certificate IV in Community Services
· CHC52021 Diploma of Community Services.

Employment Pathways:

· Senior Personal Care Assistant
· Care assistant
· Accommodation Support Worker
· Residential Support Worker
· Community Access Coordinator
· Community care worker
· Community House Worker
· Residential Care Worker
· Food Services Deliverer
· Transport Support Worker
· In Home Respite Worker
· Disability Service Officer
· Care Worker
· Client Assistant
· School Support Officer (Disability)
· Family Support Worker
· Care Service Employee
· Planned activity assistant
· Residential aide
· Field Officer (Community Services)
· Nurse’s Aide
· Home care assistant

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Course Structure:

A total of 15 Units (9 Core and 6 electives) must be completed and deemed competent to achieve the qualification CHC33021 Certificate III in Individual Support. Participants who achieve competency in any unit/ s will receive a Statement of Attainment (provided USI is verified) for that unit/s without completing all 15 units in the qualification. Students completing all the required units of competency will attain full qualification.


Core
Code
Title
CHCCCS031
Provide individualised support*
CHCCCS038
Facilitate the empowerment of people receiving support*
CHCCCS040
Support independence and wellbeing*
CHCCCS041
Recognise healthy body systems*
CHCCOM005
Communicate and work in health or community services*
CHCDIV001
Work with diverse people*
CHCLEG001
Work legally and ethically
HLTINF006
Apply basic principles and practices of infection prevention and control*
HLTWHS002
Follow safe work practices for direct client care*
Electives
Code
Title
CHCAGE011
Provide support to people living with dementia*
CHCAGE013
Work effectively in aged care*
CHCPAL003
Deliver care services using a palliative approach*
CHCDIS011
Contribute to ongoing skills development using a strengths-based approach
HCDIS012
Support community participation and social inclusion
CHCDIS020
Work effectively in disability support*

The Performance Evidence in the units marked with a * include tasks which explicitly need to be assessed during the work placement. In order to be deemed competent in the unit of competency, the student must satisfactorily complete the workplace-based assessment. Should in case the workplace-based assessment is assessed as not-satisfactory, the student will not be able to achieve competency and the qualification cannot be issued. An estimate of 5 hours per unit is allocated for workplace assessment and is included in the work placement hours. Please refer to the individual assessment kit for further details. According to CHC implementation guide, the total number of hours may be applied collectively across all units of competency that include the requirement for workplace hours

Facilities and Resources

Your classes will be conducted in modern classrooms and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study.

You will be provided with a Student Guide relevant to each unit in your course. Recommended textbooks are also available onsite for you to use and borrow if you wish. You may also purchase these textbooks if you require.

The recommended textbook for this course is:

· Arnott, G 2017, The Individual Support Worker: Ageing, Disability, Home and Community, Cengage Learning Australia, South Melbourne
· Arnott, G 2017, The Disability Support Worker, 2edn, Cengage Learning Australia, South Melbourne
· Croft, H 2017, The Australian Carer: A Training Manual for Aged Care Workers, 4 edn, Cengage Learning Australia, South Melbourne
· Croft, H 2017, The Experienced Carer: Frontline Leaders in Australia’s Aged Care Workplaces, 2 edn, Cengage Learning Australia, South Melbourne

facilities

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Recognition of Prior Learning (RPL)/ Credit Transfer (CT)

Unity Skills College of Health will offer Recognition of Prior Learning (RPL) and Credit Transfer (CT) to all prospective students through the enrolment process. Unity Skills College of Health has documented policies and procedures for these processes and students are provided details of how to apply for RPL or Credit Transfer through the enrolment process. For further details, please refer to RPL and Credit Transfer Policy and Procedure.

Course Progress Policy

Unity Skills College of Health will monitor, records and assesses the course progress of each student for the course in which the student is enrolled. Course Progress Policy defines the requirements for student satisfactory course progress, the processes for monitoring, recording and assessing the student course progress and the processes for the Unity Skills College of Health intervention strategies for identifying and assisting students to achieve satisfactory course progress. The procedure sets out the processes for reporting student unsatisfactory course progress on PRISMS according to ESOS Act Section 19.

Unity Skills College of Health assess student’s progress at the end of each compulsory Term. The Term is 11 weeks long for all qualifications on CRICOS scope. While every attempt would be made to keep consistency in term weeks, however number of weeks in the defined term may also factor in the duration and the completion of units of competency, which enable Unity Skills College of Health to determine student participation and course progress in any given successfully completed term. One Term is considered the minimum length of time in which it is reasonable for the Administration Manager to make an assessment of a student’s course progress.

  • Satisfactory course progress is achieved where a student successfully completes at least 50% of course requirements in a successfully completed Term.
  • Unsatisfactory progress is defined as not successfully completing or demonstrating competency in more than 50% of the course requirements in a successfully completed Term.
  • Course breach is defined as not successfully completing or demonstrating competency in more than 50% of the course requirements in TWO consecutives successfully completed Terms or NOT responding to intervention meeting invitation within 10 working days from the receiving the invitation.

Unity Skills College of Health will also monitor overseas student attendance (but would not report, unless otherwise required) in the process of course progress monitoring and reporting. However overseas students must meet their visa obligations regarding attendance, wherever applicable.

You will also be provided with further information about course progress and attendance requirements at your orientation. For further details, please refer to Course Progress Policy and Procedure.

Further Information

For all further details, please refer to International Student Handbook available on www.penfold.edu.au for all related policies and procedures and other important information related to international students including Covid-19, living cost, life and study in Melbourne, etc.

Please contact the Administration Manager at admin@penfold.edu.au or at +61 (03) 8637 0343 for further information.

Cricos Code:
112631D

Mode of Delivery:
Face-to-face (Classroom based)

Duration:
26 weeks, including 22 study weeks and 4 weeks of holidays.

Next Intake:
February 2026

Tuition Fee:
AUD 10,000

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